I just need help with my Google Business Profile. Which package fits?
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The GBP Setup package at R5,000 is the right starting point. It includes everything to claim, optimize, and verify your Google Business Profile, plus directory citations across 10 trusted SA directories. Most clients add the Optimization Pack later once they're ready for deeper AI visibility work that requires a website.
What's the difference between Google Business Profile and AEO (Answer Engine Optimization)?
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Google Business Profile is your business listing on Google Maps and local search. AEO is the broader work of being recommended by AI engines like ChatGPT, Claude, Gemini, and Perplexity when customers ask conversational questions about your category. GBP is one component of AEO. Most clients start with GBP because the results are visible quickly, then expand into the full AEO layer once they see the value.
What if my Google Business Profile is already broken (duplicate listings, lost access, verification issues, suspended)?
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We troubleshoot existing GBP problems. Scope and cost vary by situation — duplicate cleanup, verification recovery, ownership transfers all require different work, and pricing depends on the specifics. Reach out via WhatsApp or the contact form and we'll scope your specific situation.
What if I can't grant full access to my website (lost passwords, former developer won't release credentials, restricted platform)?
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This is common. Most clients haven't logged into their hosting or CMS in years. Before engagement begins, we audit what access is available and what needs to be recovered. Access recovery work is priced separately from package scope — typically R1,500-R3,500 depending on complexity. Common scenarios include password resets, contacting former developers, DNS reclamation, and platform migrations.
What's included in the R10,500 Optimization Pack?
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Everything to build your AEO layer: full measurement stack (GA4, GSC, BWT, Clarity), JSON-LD schemas across service pages, llms.txt + robots.txt rebuilt, GBP complete rebuild, 10 directory citations with NAP consistency, 3 priority pages rewritten in answer-shape, 10-12 FAQ items with FAQPage schema, LinkedIn refresh, and Day 0 + Day 30 rescans with progress report. 32-40 hours of work over 3 weeks.
Can I start with GBP Setup and upgrade later?
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Yes. GBP Setup (R5,000) lays the foundations — your Google Business Profile plus the AEO baseline. You can move to Optimization Pack (R10,500) or a Growth retainer (R5,500/mo) at any time. We do not double-bill — GBP Setup work carries forward.
What happens after the 3-month Growth minimum?
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Continue month-to-month or cancel anytime. No lock-in after the minimum. Most clients stay on Growth for 6-12 months because AEO compounds quarter over quarter.
How quickly will I see results?
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Citations go live within 1-2 weeks. GBP changes take effect within days. Schema markup is parsed by AI engines on their next crawl (typically 7-14 days). The Optimization Pack includes a Day 30 rescan that measures the full impact.
What if I don't have a website?
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Foundation Build Lite (R12,500 once-off, solo professionals) or Foundation Build (R18,500–R24,500 once-off, multi-page businesses). Both include everything from the Optimization Pack baked in from line one — you don't need to buy the AEO layer separately.
Do you offer payment plans?
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Once-off packages: 50% deposit, 50% on delivery. Monthly retainers billed in advance — Growth 3-month minimum, Premium 6-month minimum. All payments via card or EFT in South African Rand. International clients pay in USD or GBP at the displayed equivalent.
